The Secret Sauce

It’s not the tools, but how you use them to solve problems.

Inside Student Journeys: An Interactive Tableau Dashboard

  • Transformed raw survey data into actionable, interactive charts.
  • Uncovered main discovery channels (YouTube, Google) and most desirable skills (data analysis, visualization).
  • Empowered stakeholders to filter by country, subscription, and more - guiding data-informed decisions.
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YouTube’s Top 1,000: A Power BI Analysis

  • Built interactive Power BI dashboard to track YouTube’s top channels over time.
  • Analyzed algorithm trends, retention, and globalization effects.
  • Highlighted contrast between sustained dominance and explosive new growth.

Call Center Performance Analysis (2019–2021) — Excel Dashboard

  • Built an interactive Excel dashboard to track call center performance over 3 years.
  • Analyzed the impact of call volume on service quality and SLA compliance.
  • Highlighted capacity bottlenecks and actionable opportunities for operational improvement.

Amazon Product Scraper — Python

  • Built a web scraper with Beautiful Soup and pandas to extract product titles and prices.
  • Implemented periodic data collection to track price fluctuations over time.
  • Cleaned and preprocessed the scraped data for further analysis and visualization.

Validation of My Expertise

Behind every project stands a strong foundation of training. View my certifications to see where I’m headed.