Open to data analyst roles · Cairo & remote

Ahmed Hindy Data Analyst & BI Developer

I turn complex operational datasets into dashboards, reports, and action plans with Excel, Power BI, Tableau, SQL, and Python — production reporting that cut turnaround time 60% and drove a 30% performance gain.

Power BI
Tableau
SQL
Python
Excel

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Based inCairo, Egypt

ModeRemote-first

Impact snapshot Live

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Reporting time cut

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Account performance

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Calls analyzed

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In production

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Years of hands-on experience

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Calls analyzed in production

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Learners profiled with SQL

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YouTube channels analyzed

What I do

Where I create measurable impact

From raw inputs to executive-ready dashboards, I pair analytics with clear storytelling so business partners can act with confidence.

Dashboards & BI

Decision-ready dashboards for growth, operations, and customer experience.

Interactive Power BI (DAX, data modeling) and Tableau story points.
Advanced Excel with Pivot Tables, Power Query, and automation.
KPI reporting and single-source-of-truth reporting suites.

Data & automation

Resilient data workflows that blend automation with human-ready narratives.

Python (pandas, NumPy, Matplotlib, Seaborn) for cleaning and analysis.
SQL development with CTEs, views, and window functions.
Web scraping and data pipelines that keep insight fresh.

Analysis to action

Root-cause analysis and recommendations that move the numbers.

Root-cause analysis translated into concrete action plans.
Requirements gathering and stakeholder expectation management.
Findings framed for executives, team leads, and QA workflows.

Signature work

Projects that pair insight with execution

A glimpse of the dashboards, models, and analyses I deliver. Explore the full hub for detail.

Flagship Operations · Excel

Center of Excellence Reporting Suite

A multi-tab Excel reporting suite that became the account's single source of truth — audit and coaching attainment, weekly quality, compliance, and D-Sat bucketing — used by QA and operations leaders in weekly business reviews.

250K calls 3 yrs tracked −60% reporting time

Customer engagement analytics dashboard in Tableau

SQL · Tableau

Customer Engagement Analysis

SQL pipelines (CTEs and reusable views) over 35,000+ students, visualized in interactive Tableau dashboards to guide marketing and localization strategy.

35K+ students Revenue insight

Power BI

YouTube's Top 1,000 Channels

Interactive Power BI dashboard profiling algorithm trends, retention, and globalization across the platform's leading creators from 2004 to 2021.

1,000 channels Data storytelling

Tableau

E-Learning Onboarding Survey

An interactive Tableau experience tracking how new learners discover, join, and prioritize courses — surfacing the channels and regions that drive retention.

Survey analytics Interactive

Browse the full project hub

Toolkit

Technical capabilities at a glance

Comfortable across the stack that moves a question from discovery to delivery.

Analytics & BI

Power BI with DAX, data modeling, and Power Query.
Tableau dashboards and story points.
Advanced Excel: Pivot Tables, Power Query, automation.

Programming & AI

Python — pandas, NumPy, Matplotlib, Seaborn.
SQL — CTEs, views, window functions (PostgreSQL, MySQL).
GenAI, RAG, and LLMs (Mistral via Ollama).

Data craft

Data cleaning, modeling, and KPI reporting.
Root-cause analysis and process improvement.
Web scraping and automated data pipelines.

Business & delivery

Requirements gathering and documentation.
Client communication and expectation management.
Git & GitHub, Jira, and Slack collaboration.

Experience

Highlights from my journey

Customer-facing analytics, AI engineering, and academic rigor — the mix behind how I build with data.

Senior Quality Analyst — Concentrix

Full-time · Nov 2025 – Present · Cairo

Own daily & weekly analysis and reporting in Excel (audit & coaching attainment, critical errors, utilization, compliance) feeding weekly business reviews; cut reporting time 60% through automation.
Partnered with the client on SOP improvements from agent-feedback analysis, improving account performance 30%.
Lead root-cause analysis on quality trends and turn findings into action plans across agents, team leads, and QA workflows.

AI Engineer — Bitline

Project-based · Sep 2024 – Nov 2024 · Remote

Built scalable web-scraping and preprocessing pipelines in Python — cutting data-collection time 80% and increasing data volume 90%.
Integrated Retrieval-Augmented Generation (RAG) with open-source LLMs (Mistral via Ollama), owning the workflow end to end: collection, cleaning, embedding, and prompt-tuning.

Blended Account Advisor — Concentrix

Full-time · Sep 2024 – Nov 2025 · Cairo

Ranked among top achievers for 10 consecutive months, including top performer for a full quarter, across calls, chats, emails, and tickets.
Flagged recurring customer pain points and process gaps from the frontline, informing quality and process improvements.

B.Sc. Computer Science — Ain Shams University

2020 – 2024 · GPA 3.2/4.0 · Graduated with Honors

Studied AI, data science, statistical inference, data mining, and algorithms.
Delivered ML projects including CNN models for artwork classification and computer-vision experiments.

Continuous learning